Eveley Surf Shipping and Returns Policy

Shipping cost

We provide Free shipping Australia wide on all fins and accessories.

You can upgrade to Express shipping Australia wide on all fins and accessories for $10 per order (which includes tracking on fins and accessories as well)

Enjoy a Free Express Shipping upgrade on fins when you make two or more full price purchases in one order.

Boards are currently available for local pickup only in Balgowlah, NSW, Australia.

Eveley Surf is located on Sydney’s Northern Beaches and ships fins and accessories to all parts of Australia free, New Zealand (AUD$15), USA & Canada (AUD$24), Fiji, Japan, Denmark, Israel, Spain, Portugal, Panama, Morocco, France, Italy, Taiwan, Singapore, Brazil, UK and South Korea (AUD$30). If you are in any other country email us for inclusion.

All prices are quoted in Australian Dollars (AUD)

Location

All stock is dispatched from our Sydney Northern Beaches warehouse.

Dispatch

We aim to dispatch orders on the same or next business day. Our carriers pick up Monday to Friday except public holidays.

Delivery time

Free delivery may take up to 10 business days after dispatch (sometimes longer to remote locations) If you want it faster, select the Express Shipping option.

Returns

You can return any full cost items within Australia for up to 30 days after the purchase date for any reason for a full refund. Items returned more than 30 days after the purchase date will incur an $11 fee per item.

Items must be in unused and undamaged condition and returned in the original packaging and include the invoice which is sent with the purchase.

We recommend you use a tracked service as we accept no responsibility for undelivered items.

Sale items cannot be returned.

Refunds

Refunds will be through the payment system you used for the purchase.

Eveley Surf cannot control the speed at which refunds are processed by payment providers and banks.

Tax, tariffs and customs duty

Domestic GST in Australia is included in the purchase price. Where goods are purchased for delivery outside Australia the customer will be responsible for any tax, tariff, customs duty or other fees payable upon entry to that country.

Scope of this policy

This Shipping and Returns policy refers only to products purchased through this site being the Eveley Surf Online Store. Products bought through other sources are subject to the conditions described on that site.